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Last updated August 19, 2026

Website & estimate terms

These terms explain how the MDA Cleaning website estimate and request process works. Final service details are confirmed directly before an appointment is accepted.

Instant estimates

The website produces a consistent estimate from the information entered. It is not a binding contract or a guarantee that every unusual condition is included. The final scope, price, availability, and applicable tax are confirmed before booking.

Accurate information

You agree to provide reasonably accurate property size, access details, and service requirements. Heavy buildup, hazardous materials, pest waste, mould, biohazards, excessive debris, inaccessible areas, or specialty surfaces may require a revised scope or may be declined.

Booking

A submitted request is not an appointment. A booking exists only after MDA Cleaning confirms the date, time, scope, and price. Availability may change until confirmation.

Property access

The customer is responsible for safe and timely access, accurate alarm or lockbox instructions, working utilities, and identifying fragile or specialty items. Additional waiting or parking costs may be discussed before work continues.

Changes and cancellation

Any cancellation fee, deposit, or rescheduling requirement will be shown or communicated before the customer accepts a confirmed booking. If the scope changes, we will explain any price change before completing extra work.

Photos and quality concerns

We may document the condition of a property for quality, access, or dispute purposes. Tell us promptly if you believe an agreed task was missed so we can review the checklist and determine an appropriate solution.

Website availability

We try to keep the estimate and request system accurate and available, but technical interruptions can occur. If a request appears not to have been saved, submit it again or use the contact form.